privacy policy

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Privacy Policy

We are committed to protecting your privacy. You may be asked to submit personal information about yourself in order to receive information or use services on our Website. If you provide information to us, we will treat that information in accordance with this privacy policy. By submitting personal information to us, you are agreeing to use of this information by us as described in this Policy.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been fulfilled or, if you no longer wish to continue being registered for our services.

We will ensure that all personal information supplied is held securely, and otherwise in accordance with Data Protection legislation.

The Information We Collect

We request very little identifying information from you and only for a narrow set of purposes. Typically, identifying information is collected:
• For registration to certain areas of the Website including competitions;
• When you purchase an item from our Online Shop;
• To allow us to consider your comments, queries and suggestions and respond if necessary;
• To allow us to respond to your enquiries for further information; and
• To distribute requested materials;

The type of personal information collected on the Website could include your name, company name, address (including postcode), email address, telephone number (including mobile), user name and password.

Sometimes, we may ask questions where you are not personally identifiable from your response although we may post responses on the Website. These instances will be highlighted to you but in all other instances, you should assume that we track any information you provide on a personally identifiable basis.


The Pearl & Dean website sets the following cookies:





730 days



730 days

Twitter ReTweet


240 days

YouTube viewing preference

Google Analytics

730 days

Web Traffic tracking

Pearl & Dean

15435 days

Remember your login if request by user

13 months


13 months


Banner advertising

A banner ad is a form of advertising on the World Wide Web delivered by an ad server, which can be a graphic image, a set of animated images, or an interactive element (usually known as rich media).This form of advertising entails embedding an advertising into a web page. Regardless of the size of the banner ad, when a user clicks the advertisement, he or she is redirected to the advertiser's website. The technology behind these adverts is based on Cookies*.

*Cookies: A cookie is a tiny computer file used by Internet professionals to exchange a restricted amount of information with the Internet user’s computer. Cookies may be used, for example, to record the browsing preferences selected by an Internet user when visiting a website, or to record the login entered on a website requiring identification, or the content of a basket when shopping online, etc. The features and information stored in each cookie vary according to the type of service and website it is associated with.

Hi-media privacy

Hi-media protects the privacy of its Internet users and has laid down the following privacy protection policy:
Hi-media Privacy Policy

The Hi-media cookie contains no information that can be used to identify or locate an individual Internet user. It is not shared, not used by third parties and communicates only with Hi-media Performance network systems. The Hi-media cookie contains only a number assigned to the Internet user’s computer and a series of references corresponding to websites visited. Hi-media is thus able to determine that computer no. XXXXXXXXX browsed a certain website and accordingly trigger the display of advertisements bearing a relation to the website (and hence to the Internet user’s choices), without knowing where the Internet user is located and without being able to identify him/her. Hi-media has no means of linking an Internet user to the number assigned to his/her computer. Furthermore, Hi-media cannot obtain any information regarding the Internet user’s computer from the assigned number. The Internet user’s privacy is therefore protected.

In addition, we work with the following server (please find the links to opt-out of cookies for each of them:


Opt-out links


Adtech Opt-out Cookies


Appnexus Opt-out Cookies


Rubicon Opt-out Cookies


Weborama Opt-Out Cookies

Disabling these adverts

In its affinity-based ad targeting activity, Hi-media does not gather information that may breach the privacy of Internet users. Given that we use cookies in this activity, however, we believe it to be our duty to inform Internet users of the fact, and of how the cookies operate and what information they contain. Furthermore, we fully understand and accept that some Internet users may not consider affinity-based ad targeting as suitable or appropriate to them. Hi-media has therefore taken steps to include in its privacy protection policy a very simple means of opting out of the process, by clicking on the following two links: Opt-out Cookie 1 and Opt-out Cookie 2

The Way We Use Information

Users may provide their mobile phone numbers in order to receive relevant SMS text messages regarding offers featured on the Website.

If you register with the Website and/or Online Shop, you can elect to receive information and updates on our products and services. Information will not be used for this purpose unless you request to receive communications. We use return email addresses to answer any emails that we receive, and we may use return email addresses to send to other information that you may request. Such addresses are not used for any other purpose.

We may use information that you provide to better design the Website and to improve our marketing strategy and our products. We collect IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers, the computers that "serve up" Web pages, automatically identify your computer by its IP address. When you request a page from this Website, our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.

We may only pass your personal information to one of our Group Companies who may send you details of services that may be of interest to you and offer you the opportunity to subscribe to them. If you would prefer not to receive this information, please send an email to Your personal information will not be supplied to any other persons without first obtaining your consent unless we are obliged by law to disclose it.

By using the Website, you consent to the collection and use of this information by us and the Group Companies in the manner described above.

Third Party Websites

Because we want your experience of the Website to be as informative and useful as possible, we provide a number of links to Third Party Websites. Always be aware of where you end up. Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of websites that you are able to access through ours, and we encourage you to review each website's privacy policy before disclosing any personally identifiable information.

Our Commitment to Data Security

We take reasonable precautions to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Access to Information/ Delete/Unsubscribe

You have the right to access any personal information that you have submitted to us through the Website. We give you the following options for managing or removing your information from our database:
1. Send us an email: at . Be sure to include your name and clear instructions on what you would like us to do.
2. Write to us at: Pearl & Dean Limited, Corinthian House, 279 Tottenham Court Road, London, W1T 7RJ, UK. Be sure to include your name and clear instructions on what you would like us to do.

If you require us to supply you with details of the personal information that we hold about you, then a small charge will be made.

Changes in Our Policy

We reserve the right to change or remove this Privacy Policy at our discretion. If we decide to change our Privacy Policy we will post those changes here. We encourage you to visit this area frequently so as to stay informed. If there is any material change in the type of personal information we collect, we will obtain your permission before we attempt to collect the additional information. We will not make any changes that allow us to give personal information to any other person without obtaining permission from you first.

Your Consent to this Privacy Policy

By using the Website, you are accepting our Privacy Policy. If you do not agree with any term in this Policy, please do not use the Website or submit any personal information.

How to Contact Us

Should you have any questions or concerns about this Privacy Policy or the use of information, please e-mail us at 

Please note: The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. Pearl & Dean is located in England in the UK, the servers are located in Scotland that make this site available worldwide. English and Welsh law governs all matters relating to this site. If you are located outside the UK and you contact us please note that any information you provide will be transferred to the UK and by submitting the information you authorise this transfer.